MS-700 Exam Study Guide (Managing Microsoft Teams)
You can access MS-700 Exam Microsoft official page here
Preparing for the MS-700 Managing Microsoft Teams exam to achieve the Microsoft 365 Certification for Teams Administrator Associate? Don’t know where to start? This post is the MS-700 Certificate Study Guide (with links to each exam objective).
I have curated a list of articles from Microsoft documentation for each objective of the MS-700 exam. Please share the post within your circles so it helps them to prepare for the exam.
Skills Measured
- Plan and Configure a Microsoft Teams Environment (45-50%)
- Manage Chat, Calling, and Meetings (30-35%)
- Manage Teams and App Policies (20-25%)
MS-700 Exam Free Study Guide
For each test objective, I’ve compiled a thorough collection of articles from Microsoft documentation. Please feel free to forward this page to your friends and coworkers in order to assist them in preparing for the test .
Plan and Configure a Microsoft Teams Environment (45-50%)
Upgrade from Skype for Business to Microsoft Teams
- Choose an appropriate upgrade co-existence mode to meet specific
requirements - Choose your upgrade journey from Skype for Business to Teams
- Understand Teams & Skype coexistence and interoperability
- Setting your coexistence and upgrade settings
- Plan and troubleshoot meeting migration
- Using the Meeting Migration Service (MMS)
- Configure Microsoft Teams upgrade notification and meeting app preferences
- Notification for automated upgrades to Teams
- Notify users (for upgrading all users at once)
- Notify users (for upgrading users in stages)
- Different ways to join a Teams meeting
- Configure co-existence mode for the organization and per-user
- Set co-existence mode for all users in your organization
- Set co-existence mode for a single user in your organization
- Use Teams Advisor to assess and identify steps to roll out Microsoft Teams
- Use Advisor for Teams to help you roll out Teams
- Assess your environment for deployment
- Manage and complete your deployment
Plan and Configure Network Settings for Microsoft Teams
- Plan for successful network deployment by using Network Planner
- Use the Network planner for Microsoft Teams
- Using Network Planner – example scenario
- Calculate network bandwidth capacity for Microsoft Teams voice, video, meetings, and Live Events
- Prepare your organization’s network for Microsoft Teams
- Bandwidth requirements for Microsoft Teams
- Check your Internet connection for Business Voice
- Microsoft Teams bandwidth usage deep dive
- Encoding profile for live events
- Assess network readiness by using the Network Testing Companion
- Evaluate your environment for network readiness
- Download & run the Network Assessment Tool
- Use Advisor for Teams to run readiness assessments
- Configure network ports and protocols used by Microsoft Teams client application
- Network requirements (ports & protocols) for Teams
- Microsoft 365 URLs and IP address ranges
- Community discussion on the ports needed for Microsoft Teams
- Configure media optimizations by using QoS
- Implement Quality of Service (QoS) in Microsoft Teams
- Implement QoS in Microsoft Teams clients
- Configure and manage locations including reporting labels, emergency addresses, and network topology, and network & locations
- Reporting labels
- Add and update reporting labels
- Emergency addresses
- Add/change/remove an emergency location for an organization
- Assign or change an emergency location for a user
- Network topology
- Manage network topology for voice features in Teams
Implement Governance and Lifecycle Management for Microsoft Teams
- Create and manage Teams templates and template policies
- Create teams quickly with Templates in Microsoft Teams
- Get started with Teams templates using Microsoft Graph
- Teams templates built-in Microsoft Graph for Small & Medium Businesses
- Set up policies for Office 365 Groups creation
- Manage who can create Microsoft 365 Groups
- Prevent users from creating distribution groups in Office 365
- Configure Office 365 Groups for Microsoft Teams classifications, expiration policy, and naming policy
- Configuring Classifications for Office 365 Groups
- Create classifications for Office groups in your organization
- Microsoft 365 group expiration policy
- Configure the expiration policy for Microsoft 365 groups
- Microsoft 365 groups naming policy
- Enforce a naming policy on Microsoft 365 groups in Azure AD
- Archive, restore, and delete a team
- Archive a Microsoft team
- Delete a Microsoft team
- Restore a deleted Microsoft team
- Configure and manage Update policies
- Manage teams policies in Microsoft Teams
Configure and Manage Guest Access
- Configure guest users for Microsoft Teams
- Guest access in Microsoft Teams
- Add a guest to a team
- Configure guest permissions for a team
- Set guest permissions for channels in Teams
- Manage guest access in Microsoft Teams
- Configure meeting and live events experiences for guests
- Set up for live events in Microsoft Teams
- Guest access in Microsoft Teams
- Configure messaging and calling options for guests
- Turn on or turn off guest access to Microsoft Teams
- Remove guests
- Leave an organization as a guest user
- Remove someone from a team
- Manage Azure AD access review for guests
- Manage guest access with Azure AD access reviews
- Review guest access for Microsoft Teams
- Configure guest access from Azure AD portal
- Control guest access in Azure Active Directory
- Add guest users to your directory in the Azure portal
Manage Security and Compliance
- Assign Microsoft Teams Admin roles
- 4 Microsoft Teams administrator roles
- Assign admin roles to users in Azure Active Directory
- Create and manage compliance features, including retention policies, sensitivity labels, and data loss prevention (DLP) policies
- Compliance features in Teams
- Retention policies in Microsoft Teams
- Sensitivity labels for Microsoft Teams
- Define a new DLP policy for Teams
- Create security and compliance alerts for Microsoft Teams
- Alert policies in the security and compliance center
- Alerts in the Security & Compliance Center
- Create an information barrier policy
- Information barriers in Microsoft Teams
- Define information barrier policies
- Interpret security reports for Microsoft Teams
- Microsoft Teams analytics and reporting
- Microsoft Teams usage report
- Microsoft Teams PSTN blocked users report
Deploy and Manage Microsoft Teams Endpoints
- Deploy Microsoft Teams clients to devices, including Windows, VDI (Virtual Desktop), Windows Virtual Desktop (WVD), macOS, and mobile devices
- Deploy Microsoft Teams with Microsoft 365 Apps
- Microsoft Teams installation for Windows
- Teams for Virtualized Desktop Infrastructure
- Use Microsoft Teams on Windows Virtual desktop
- Microsoft Teams installation for macOS
- Teams apps for Android & iOS mobile devices
- Manage configuration profiles
- Use configuration profiles in Teams
- Manage Microsoft Teams device tags
- Manage Microsoft Teams device tags
- Manage device settings and firmware
- Manage your devices in Microsoft Teams
- Choose automatic device firmware update behavior
- Configure Microsoft Teams Rooms accounts
- What is Microsoft Teams Rooms?
- Deploy Microsoft Teams Rooms
- Configure accounts for Microsoft Teams Rooms
- Configure a Microsoft Teams Rooms console
Monitor and Analyze Service Usage
- Interpret Microsoft Teams usage reports
- Interpret the Teams usage reports
- Interpret Microsoft 365 usage reports
- Interpret the Microsoft 365 Apps usage report
- Optimize call quality by using Call Analytics
- Monitor and improve call quality for Microsoft Teams
- Set up call analytics for Microsoft Teams
- Analyze organization-wide call quality by using Call Quality Dashboard
- Set up Call Quality Dashboard (CQD)
- Use Power BI to analyze CQD data for Teams
- Use Power BI to identify call quality issues
- Introducing Microsoft Call Quality Power BI Connector
- Introducing the Advanced Call Quality Dashboard
Manage Chat, Calling, and Meetings (30-35%)
Manage Chat and Collaboration Experiences
- Configure messaging policies
- Manage messaging policies in Teams
- Assign policies to your users in Microsoft Teams
- Manage external access
- Manage external access in Microsoft Teams
- Manage channels for a team
- Overview of channels in Microsoft Teams
- Learn about teams and channels
- Create a channel in Teams
- Manage private channel creation
- Private channels in Microsoft Teams
- Private channel creation and membership
- Manage email integration
- Teams and Outlook email integration
- Configure external access for SharePoint and OneDrive for Business
- How SharePoint & OneDrive for Business interact with Microsoft Teams
- Sharing Microsoft 365 group-connected team sites
- Manage cloud file storage options for collaboration
- Add a cloud storage service to Teams
- Share a file from cloud storage in Teams
- Set up file storage and sharing
Manage Meeting Experiences
- Configure meeting settings
- Manage meeting settings in Microsoft Teams
- Create and manage meeting policies
- Manage meeting policies in Teams
- Configure settings for live events
- Get started with Microsoft Teams live events
- Configure live event settings in Microsoft Teams
- Create and manage policies for live events
- Set up live events policies in Teams
- Use PowerShell to set live events policies in Microsoft Teams
- Configure conference bridge settings
- Manage the Audio Conferencing settings for your organization
- Change the settings for an Audio Conferencing bridge
Manage Phone Numbers
- Recommend a PSTN connectivity solution based on specific business requirements
- Phone System and PSTN connectivity options
- Order phone numbers
- Getting phone numbers for your users
- Manage service numbers
- Getting service phone numbers
- Add, change, or remove an emergency address for your organization
- Add/change/remove an emergency location for your organization
- Add/change/remove a place for an emergency location in your organization
- Assign, change, or remove a phone number for a user
- Assign/change/remove a phone number for a user
- Manage voice and audio conferencing settings for users
- Manage audio settings in a Teams meeting
- Manage audio conferencing settings in Teams
- Configure dynamic emergency policies
- Plan and configure dynamic emergency calling
- Manage emergency calling policies in Microsoft Teams
Manage Phone System
- Manage resource accounts
- Manage resource accounts in Microsoft Teams
- Create and configure call queues
- Create a Cloud call queue
- Create and configure auto attendants
- What are Cloud auto attendants?
- Set up a Cloud auto attendant
- Small business example — Set up an Auto Attendant
- Manage call park policies
- Call Park in Microsoft Teams is Launched: Here’s how it works
- Enable a call park policy in Microsoft Teams
- Manage calling policies
- Calling policies in Microsoft Teams
- Manage caller ID policies
- How can caller ID be used in your organization
- Manage caller ID policies in Microsoft Teams
- Interpret the Direct Routing health dashboard
- Health Dashboard for Direct Routing
- Monitor and troubleshoot Direct Routing
Manage Teams and App Policies (20-25%)
Manage a Team
- Create a team
- Create your first team in Microsoft Teams
- Create a team from scratch
- Upgrade an existing resource to a team
- Create a team from an existing group
- Manage privacy levels for a team
- 3 levels of Privacy Settings in Microsoft Teams
- Make a public team private in Teams
- Manage org-wide teams
- Create an org-wide team in Microsoft Teams
- [Video]: Creating an org-wide team
- Create and manage policy packages in Teams
- Manage policy packages in Teams
Manage Membership in a Team
- Manage users in a team
- Manage user access to Teams
- Configure dynamic membership
- Overview of dynamic membership for teams
- Create or update a dynamic group in Azure Active Directory
- Change group membership from static to dynamic in Azure AD
- Manage access review for team members
- Manage user access with Azure AD access reviews
Implement Policies for Microsoft Teams Apps
- Manage Org-wide app settings
- Manage org-wide app settings
- Create and manage app permission policies
- Manage app permission policies in Microsoft Teams
- Create and manage app setup policies
- Manage app setup policies in Microsoft Teams
- Manage apps store customization
- Custom apps store in Microsoft Teams
This brings us to the end of the MS-700 Managing Microsoft Teams Study Guide
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