MS-900 Exam Study Guide (Microsoft 365 Fundamentals)
You can access MS-900 Exam Microsoft official page here
Preparing for the MS-900 Microsoft 365 Fundamentals exam? Don’t know where to start? This post is the MS-900 Certificate Study Guide (with links to each exam objective).
I have curated a list of articles from Microsoft documentation for each objective of the MS-900 exam. Please share the post within your circles so it helps them to prepare for the exam.
Skills Measured
- Describe Cloud Concepts (10-15%)
- Describe Core Microsoft 365 Services and Concepts (30-35%)
- Explain Security, Compliance, Privacy, and Trust in Microsoft 365 (30-35%)
- Describe Microsoft 365 Pricing and Support (20-25%)
MS-900 Exam Free Study Guide
For each test objective, I’ve compiled a thorough collection of articles from Microsoft documentation. Please feel free to forward this page to your friends and coworkers in order to assist them in preparing for the test .
Describe Cloud Concepts (10-15%)
Describe the Different Types of Cloud Services Available
- Describe Microsoft’s IaaS, and PaaS offerings
- What is Platform as a service (PaaS)?
- What is Infrastructure as a service (IaaS)?
- What is Platform as a service (PaaS)?
- Describe where Microsoft Azure and Dynamics 365 fit into the Microsoft ecosystem
- Azure integration with Microsoft 365
- Microsoft Azure & Office 365: The modern business platform
- Dynamics 365 on Microsoft Azure platform
- 4 Reasons Why Azure and Dynamics Are a Great Fit
- Cloud-based productivity solutions
- Cloud Productivity with Microsoft 365
- 12 Productivity Tools Baked Into Microsoft 365
Describe the Benefits of and Considerations for Using a Cloud Service Instead of On-premises Services
- Describe public, private, and hybrid scenarios
- What are public, private, and hybrid clouds?
- Identify scenarios when the usage of cloud-based services is more beneficial than on-premises services
- Evaluate on-premises vs. cloud computing pros and cons
- Cloud vs on-premises comparison
- Compare costs of cloud-based services with on-premises services
- Cloud vs. On-Premises – Hard Dollar Costs
- Office 365 vs. On-Premise Exchange Server
- Identify factors that drive organizations to move to the cloud
- Four Success Factors for Driving Microsoft 365 Adoption
- Six considerations in migrating to the cloud – or not
Describe Core Microsoft 365 Services and Concepts (30-35%)
Identify Core Microsoft 365 Capabilities
- Productivity and teamwork (IM and chat, online meetings, email and calendaring, Office productivity apps, file storage, and sharing, intranet and team sites, enterprise social, accessibility)
- Introduction to Microsoft 365 core services and features
- Microsoft 365 productivity and teamwork solutions
- 12 Productivity Tools Baked Into Office 365
- Set up file storage and sharing
- Redefine the intranet site experience with SharePoint in Office 365
- What is a SharePoint team site?
- SharePoint and Office 365 for Enterprise Social Communications
- An Inclusive, Accessible Office 365
- Business management (simplified management, business process automation,
extensibility, business voice, and phone systems, forms and workflow management, business intelligence, work management, customer scheduling, and booking, mileage tracking, and reporting) - Why and how you simplify IT with Microsoft 365
- Modernize your work with business process automation
- A Simple but powerful way to Office extensibility
- What is Microsoft 365 Business Voice?
- What is a Phone System?
- Forms for SharePoint – What are your options?
- Workflows for Office 365 – What are your options?
- BI capabilities in Excel and Office 365
- Keep on tasks with easy-to-use task management software
- Microsoft Bookings for scheduling appointments
- Track mileage with the MileIQ app
- MileIQ: Accurate mileage tracking & reporting in the palm of your hand
- Security and compliance (identity and access management, information protection and governance, threat protection, security management, insider risk management, compliance management, discover and respond)
- Security & Compliance Center in Microsoft 365
- Identity & access management capabilities of Microsoft 365
- Information protection & governance in Microsoft 365
- Information protection & governance section
- Information Protection
- Information Governance
- Microsoft Threat Protection
- Office 365 Advanced Threat Protection (ATP)
- Overview of security management in Microsoft 365 security center
- Insider risk management in Microsoft 365
- Get started with insider risk management
- Insider risk management section
- Microsoft Compliance Manager
- Discovery & response section in Microsoft 365
- Describe the capabilities of the Microsoft 365 Admin center and Microsoft 365 user portal
- Microsoft 365 admin center
- About the Microsoft 365 admin center
Describe Options for Deploying and Supporting Windows and Office
- Describe the deployment and release models for Windows-as-a-Service (WaaS) including deployment rings
- Overview of Windows as a service
- Deploy Windows 10 at Microsoft as an in-place upgrade
- Windows 10 deployment considerations
- Build deployment rings for Windows 10 updates
- Deployment rings sequence Windows updates fast & simple
- Describe the capabilities of Windows Virtual Desktop (WVD) and when it makes sense to implement WVD
- Key capabilities of Windows Virtual Desktop
- Requirements of Windows Virtual Desktop
- Why Windows Virtual Desktop makes sense today?
- Identify deployment and servicing methods for Office 365 ProPlus
- Choose how to deploy Microsoft Apps
- Deploy Microsoft 365 Apps from the cloud
- Deploy Microsoft 365 Apps from a local source
- Deploy Microsoft 365 Apps with Configuration Manager
- Learn about Microsoft 365 Apps servicing
- Get familiar with the Office 365 ProPlus servicing model
Describe Analytics Capabilities in Microsoft 365
- Describe the capabilities of Workplace Analytics and MyAnalytics
- An introduction to Workplace Analytics for Office 365
- Introduction to MyAnalytics
- Frequently asked questions for MyAnalytics
- Describe the reports available in the Microsoft 365 Admin center and other admin centers
- Microsoft 365 Reports in the admin center
- Microsoft 365 Reports in the admin center (Active Users)
- Microsoft 365 reporting features
- Microsoft 365 Reports in the admin center (Email activity)
Describe Microsoft 365 Collaboration Solutions
- Explain how collaboration solutions in Microsoft 365 can drive personal and
organizational productivity - A foundation for modern collaboration: Microsoft 365 bolsters teamwork
- Why Office 365 is the best choice for collaboration?
- 5 types of collaboration tools that improve productivity
- Describe the capabilities for extending Office and Microsoft Teams with Power Platform and third-party apps and services
- Extend applications for Office 365 with PowerApps
- Extend and Customize Microsoft Teams with Power Platform
- Extending Office 365: The Developer’s Architectural Guide
- Extend meeting capabilities with Teams apps
Explain Security, Compliance, Privacy, and Trust in Microsoft 365 (30-35%)
Explain Zero-trust Security Principles for Microsoft 365
- Identify key components that need to be protected within an organization’s cloud and on-premises infrastructure
- Building Zero Trust networks with Microsoft 365
- Implementing a Zero Trust security model at Microsoft
- Describe key security pillars of protection, including identity, documents, network, and devices
- Learn about the key pillars of security in Microsoft 365
- The 3 pillars of the Zero Trust security model
- Microsoft 365 identity models
- Collaborate with guests on a document
- Plan for network devices that connect to Office 365
- Microsoft 365 network connectivity
Explain Unified Endpoint Management Concepts
- Explain device and application management
- Device management overview
- LinkedIn: Microsoft 365: Application Management
- What is application management?
- Describe Bring Your Own Device (BYOD), and application and device management
- What is Bring Your Own Device?
- Beginner’s Guide to BYOD (Bring Your Own Device)
- What is Microsoft Intune app management?
- Explain the value of the Microsoft Endpoint Manager (MEM) including Microsoft Intune and System Center
- Microsoft Endpoint Manager overview
- Microsoft Intune
- Microsoft System Center
Explain Identity and Access Management Concepts
- Describe concepts of cloud identity, on-premises identity, and hybrid identity
- What is a hybrid identity with Azure Active Directory?
- Hybrid identity
- Hybrid Identity, architecture & Data Flow components
- Cloud-only identity
- Describe the purpose and value of implementing multi-factor authentication (MFA)
- Multi-Factor Authentication (MFA): What is it and why do you need it?
- 8 reasons you should turn to multi-factor authentication
- Describe the purpose and value of conditional access
- What is Conditional Access?
- Conditional Access Explained
- Why do we need Conditional Access?
Explain Threat Protection in Microsoft 365
- Identify how Microsoft 365 services address the most common current threats
- Protect against threats
- Threat investigation and response
- Describe the concepts of Cloud App Security
- Microsoft Cloud App Security overview
- Cloud App Security best practices
Describe the Service Trust portal, Security center, and Compliance Manager
- Identify differences between the Service Trust Portal, Security center, and Compliance Manager
- Use Compliance Manager & Service Trust Portal to enhance GDPR readiness
- Introducing the Service Trust Portal
- Overview of the Microsoft 365 security center
- Microsoft Compliance Manager
- Explain the trust relationship between Microsoft and service locations
- Trust relationships in Azure Active Directory Domain Services
- Trust relationship and sites and services
- Describe data protection options including data segregation
- Data protection options in the cloud
- Describe how compliance scores are generated and how they can be used
- Compliance score calculation
- FAQs on Compliance score
- Describe scenarios where knowing the compliance score benefits an organization
- Understanding your compliance score
- Know where you stand with Microsoft Compliance Manager
- Describe the value and capabilities of the Service Trust portal
- Service Trust Portal FAQs
- Get started with the Microsoft Service Trust Portal
- Explain insider risk management capabilities in the compliance score
- Get started with insider risk management
- Identify eDiscovery use cases and scenarios
- eDiscovery in Microsoft 365
- Get started with Core eDiscovery
- Explain why privacy matters to Microsoft
- Data privacy is about more than compliance
- Why privacy matter?
- Demonstrate the Security Center and Secure Score benefits and capabilities
- What is Azure Security Center?
- 5 Ways Azure Security Center protects cloud workloads
Describe Information Protection and Governance Solutions
- Explain information protection and governance
- Describe information protection & governance capabilities of Microsoft 365
- Information protection with Microsoft 365 capabilities
- Microsoft Information Governance in Microsoft 365
- Identify the types of sensitivity labels and when to use each type
- Learn about sensitivity labels
- Apply sensitivity labels to your files and email in Office
- Automatically apply sensitivity labels to files and emails in Office
Describe Microsoft 365 Pricing and Support (20-25%)
Plan, Predict, and Compare Pricing
- Describe the Cloud Solution Provider (CSP) pricing model for Windows and Microsoft cloud services
- Describe the cloud solution provider model
- Cloud Solution Provider (CSP)
- What is the Cloud Solution Provider (CSP) program?
- Azure in CSP
- Explain available billing and bill management options including billing frequency and methods of payment
- Understand your bill or invoice for Microsoft 365 for business
- Change your billing frequency
- Manage billing in Microsoft 365
- Manage payment methods
- Change your payment method
- Manage billing accounts
- Optimize costs based on licensing options
- How to optimize Microsoft 365 licenses and reduce costs?
- Explain ways that Microsoft 365 helps optimize costs
Identify Licensing Options Available in Microsoft 365
- Describe the available licensing and management options for Microsoft 365
- Identify licensing options available in Microsoft 365
- Office 365 plan options
- Licensing Microsoft 365 for small & medium-sized businesses
- Understand subscriptions & licenses in Microsoft 365 for business
- Compare Microsoft 365 enterprise plans
- Tools to manage Microsoft 365 user accounts
- Describe additional capabilities available when a customer purchases Azure Active Directory P1, Azure Active Directory P2, and Azure AD Basic
- What are the Azure AD licenses?
- Azure AD Premium P1 is coming to Microsoft 365 Business Premium
- What’s the Difference Between Azure AD Premium P1 vs P2?
- Understanding Azure Active Directory Licensing (Free, Basic, P1, P2)
Describe the Service Lifecycle in Microsoft 365
- Describe private, public preview, and General Availability (GA) options
- Describe private, public preview, and general availability releases
- Software release life cycle
- Access public and private preview features
- Supplemental Terms of Use for Microsoft Azure Previews
- Describe the correlation between lifecycle options and pricing
- Describe the service life cycle in Microsoft 365
- Modern lifecycle policy
- Describe use cases and capabilities for the Microsoft 365 Roadmap portal
- Use the Microsoft 365 roadmap portal to learn about upcoming features
- Microsoft 365 roadmap portal
Describe Support Offerings for Microsoft 365 Services
- Describe how to create a support request for Microsoft 365 services
- Create support request for Office 365 for business
- Contact Office Support
- Find help and open a support ticket
- Describe service level agreements (SLAs) concepts, use cases for SLAs, SLA tiers, roles, and responsibilities
- Microsoft 365 Service Level Agreement
- Explain service level agreements
- Determine service health status by using the Microsoft 365 dashboard or the tenant dashboard
- Describe how to track service health status
- How to check Microsoft 365 service health
- Describe how organizations can communicate with Microsoft by using UserVoice
- Communicate and share ideas with UserVoice
- Customer Feedback for Microsoft Office 365
This brings us to the end of the MS-900 Microsoft 365 Fundamentals Study Guide.
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